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Careers

Think you have what it takes to work at The Gourmet Warehouse?
We are always looking for motivated, energetic people to join our team. If you have a passion for food, cooking, or have a love for everything gourmet we may have an opportunity for you.  
Whether it is part-time or full-time we have many chances for growth within our company. If you have the desire to be part of a great culture and atmosphere apply with us today!
Please refrain from calling the store – send your resume and cover letter to careers@gourmetwarehouse.ca.  All applications will be kept for a 6 month period.
We thank you for your interest in The Gourmet Warehouse. 

 

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MARCH 2019

E-COMMERCE FULFILLMENT TEAM MEMBER
Your role is critical to ensuring The Gourmet Warehouse continues its commitment to exceptional customer service. It includes fulfillment and following up on customer orders, ensuring accuracy and the flow of product from warehouse to our customer is seamless.

What you'll be doing
- Fulfillment of e-commerce orders and shipping logistics
- Responsible for the efficient and effective administration of customer orders
- Collaborating and communicating with various team members on customer order issues, statuses and shipping logistics
- Working closely with delivery companies, managing and ensuring product is shipped and delivered accordingly
- Communicating with customers in a professional and courteous manner, giving information, advice and timely resolution to any order issues.

The above are intended to describe the general requirements for the performance of this job. The omission of specific statement of duties does not exclude them from the position. This position will include any and all (various) duties assigned by the operations manager to ensure proper functions of the operation of the team.

What you bring
- Previous e-commerce experience in customer orders, delivery and support roles.
- Exceptional customer service skills
- Highly accurate, and attention to detail, with strong computer knowledge and ability to learn new programs in a timely manner.
- Passion for organization, including multi-tasking and time management skills.
- Ability to investigate and troubleshoot orders, must be self-motivated and solution-oriented
- Strong communication skills, both written and verbal
- Can lift a minimum of 15 up to 40 lbs, ability to stand and walk for extended periods of time, able to meet physical job requirements.
- Regular attendance and punctuality is essential
- Available for flexible scheduling to meet the needs of the department

Hours
- Full time position starting immediately (40 hours per week)
- Weekends mandatory, including statutory holidays
- Early shift required (7:00 am)

Salary
$14.00-$15.00 per hour based on experience.

Please email your resume and cover letter to careers@gourmetwarehouse.ca.

Please do not call the store

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MARCH 2019

FULL-TIME CUSTOMER SERVICE TEAM MEMBER
This position requires customer service and cash desk experience. Shifts may include Saturdays, Sundays and Holidays.
Our customer service staff is not required to know everything about the 20,000 specialty products we carry, but there are some requirements:

- Willingness to learn about product and store events
- Approachable to staff and customers
- Ability to help customers make a proper decision based on their needs
- Ability to work with retail POS software and light MS Office
- Perform refunds and exchanges as necessary
- Perform Special Order procedures

$14.00 per hour based on experience

Please email your resume and cover letter to careers@gourmetwarehouse.ca.

Please do not call the store

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MARCH 2019

FULL-TIME STORE CLERK TEAM MEMBER
The Gourmet Warehouse is looking for a full-time stock clerk. This position is 40 hours per week, shift may include Saturdays, Sundays and Holidays. Required availability 6am-5pm. Able to climb ladders, reach, twist, bend, kneel and stoop to replenish product.

General duties:
- Keep all cases, displays and shelves clean and well-stocked
- Report errors in retail pricing or signage
- Report damaged/missing product
- Be aware and gain knowledge of new products and their placement
- Maintain back stock areas
- Preparation daily for next day stocking (splitting, labeling, packaging, shelf tickets)
- Accept and process product from receiver

$14.00 per hour

Please email your resume and cover letter to careers@gourmetwarehouse.ca.

Please do not call the store

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