Karu 12G Multi-Fuel Pizza Oven

Description
Shipping & Returns

We poured every learning from our decade of pizza oven-making experience into the Ooni Karu 12G. From the chimney baffle's heat-resistant handle, the powder-coated body, down to the non-slip rubber feet, every touchpoint on this oven has been meticulously designed to deliver a superior pizza-making experience.
- Ooni Karu 12G combines optimal performance with award-winning design. A small footprint, a powder-coated body for weather resistance and a sleek silhouette make Karu 12G a welcome addition to any garden, balcony or outdoor kitchen.
- Portable and powerful, Ooni Karu 12G combines optimum performance with the freedom to use the oven on the go.

- The world’s most advanced portable pizza oven
- Borosilicate glass door to keep an eye on your pizza without releasing heat
- ClearView™ technology prevents soot and ash buildup on the door
- Use wood or charcoal for a traditional wood-fired experience, or attach a gas burner (sold separately) for easy propane-fueled baking that uses 36% less fuel than previous models
- Maximum temperature of 950 °F/500 °C; cooks pizzas in just 60 seconds
- Reach ideal baking temperature of 850 °F/450 °C up to 29% faster; as little as 15 minutes
- Monitor temperature with the integrated thermometer
- The SureGrab™ door handle stays cool to the touch
- Cook 12-inch pizzas and more on the thick 15mm cordierite baking stone

Why Choose Multi-Fuel?
- Authenticity: Cooking with solid fuel like wood and charcoal is a time-honoured, traditional method used worldwide, giving food an unmistakable wood-fired flavour.
- Control: The optional Gas Burner for Ooni Karu 12G gives users additional convenience and control.
- Flexibility: Change your fuel anytime: choose wood or charcoal when a recipe calls for smoky flavours or lower cooking temperatures, or use gas when hosting a party for a fuss-free bake. Karu 12G offers truly flexible pizza-making.

What's In The Box
- Ooni Karu 12G Oven main body
- Borosilicate glass oven door
- Burner tray & grate
- Cordierite baking stone
- Ooni Karu 12G chimney
- Chimney cap
- Fuel hatch
- Draft defender plate
- Torx key
- Ooni Karu 12G manual and first cook guide
- Warranty card

- Note: The compatible Ooni Karu 12 Gas Burner is an optional upgrade that is not included with the model, please purchase separately.
- Note: Note: The Pizza Peel is not included with the model, please purchase separately. We recommend an Ooni Pizza Peel for getting your pizzas in and out of your oven with ease!

- Cooking surface: 13.27” x 13.27” (33.7 x 33.7 cm)
- 0.6″ (15mm) cordierite stone baking board
- Unboxed dimensions: 29.7 x 28.7 x 16.4 in (74.5 x 72.8 x 41.7 cm)
- Unboxed weight: 34.2lbs (15.5kg)
- Boxed dimensions: 28.3 x 15.7 x 29 in (72 x 40 x 75 cm)
- Boxed weight: 45.9lbs (20.8kg)

NOTE: Due to the product size and weight, shipping is limited to the city of Vancouver and surrounding area. Email websales@gourmetwarehouse.ca if you have any shipping questions about that product.

SHIPPING

We can ship to any address within Canada. Note that due to restrictions on some products, we are not shipping outside Canada.

- IN-STORE PICKUP / CURBSIDE CONTACTLESS PARKING PICKUP: Free (option available to customers with a billing address located in British Columbia).

- VANCOUVER Flat Rate Shipping: $13.00

- BRITISH COLUMBIA Shipping Rate starting as low as: $18.00

- ALBERTA, MANITOBA, SASKATCHEWAN SShipping Rate starting as low as: $23.21 / Rural Locations: Starting at $25.65

- ONTARIO, QUEBEC Shipping Rate starting as low as: $29.89

Due to fuel shipping surcharges, we are no longer able to ship orders to the following provinces: New Brunswick, Nova Scotia, Newfoundland & Labrador, and Prince Edward Island.

- When you place an order, we will estimate shipping for you based on the availability of your items, and the shipping option(s) you choose.
- Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

SHIPPING LIMITATIONS & EXCLUSIONS
- We do not ship electrical products outside the province of British Columbia.
- Gourmetwarehouse.ca is unable to ship to some PO boxes, hotels, and a few limited areas.
- We are unable to ship to the territories (Northwest Territories, Yukon, and Nunavut).

PURCHASES
- We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
- We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

AVAILABILITY, ERRORS & INACCURACIES
- We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information on the Service and in our advertising on other web sites.
- We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

CHRISTMAS RETURN POLICY
In Store & Online
- A Receipt or Online Order Number is required for all refunds/exchanges.
- No refunds/exchanges on food items. All clearance items and books are final sale.
- Special orders take at least 6-12 weeks for arrival and 50% deposits are non-refundable.
- Special orders cannot be guaranteed to arrive before christmas day.
- Full refunds/exchanges will be honored if unopened, unused and in original packaging.
- Purchases made between Oct 24 - Dec 24 can be returned/ exchanged until Jan 13 with original receipt or gift receipt - this does not apply to Black Friday/Boxing Week sale items marked "Final Sale".
-There is no warranty on cutting boards. Due to the intimate nature of Tweezerman beauty & hygiene products, these items are considered "Final sale". - Lost or stolen gift cards cannot be re-issued. No refunds/exchanges on gift basket items.
- We check all breakables before they leave the store - once they leave the store they are your responsibility and are non-returnable if broken.
- Items bought for staging purposes will incur a 20% restocking fee upon return.
- Seasonal items cannot be returned/exchanged after Nov 30.
- Items cannot be put on hold without full payment during December

RETURNS POLICY
- An Order Number is required for all refunds and exchanges.
There are no refunds or exchanges on any food items. All clearance items and books are final sale.
Any product returned to The Gourmet Warehouse without prior authorization from The Gourmet Warehouse Online Customer Service will be considered an unauthorized return, and the customer will not receive credit for the product and The Gourmet Warehouse will not ship the product back to you.
- Full returns/exchanges will be honoured if the product is unopened, unused, and in its original packaging with all accessories. Refunds and exchanges must be within 30 days of purchase. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)
- For items received from an online order that have arrived broken, please send photo documentation of the damages to websales@gourmetwarehouse.ca along with your order number within 24 hours of receipt.
- You should expect to receive your refund once we received and verify the returned order.
- No exchanges will be issued or accepted over 30 days of purchase.
- Gift Cards and E-Gift Certificates are not redeemable for cash, lost or stolen gift cards cannot be re-issued.
- There are no refunds/exchanges on Gift Baskets.